FAQ
❓ Frequently Asked Questions
🔐 What is VaultLife?
VaultLife is a gamified challenge platform where you complete real-life tasks to unlock vaults and win rewards. Some vaults are free, others are premium.
🎁 What do I get for completing a vault?
Each vault has a unique reward. It could be cash, exclusive merch, experiences, or brand-sponsored prizes.
💸 Do I have to pay to join?
You can:
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Join Free Vaults — no payment required.
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Unlock Premium Vaults individually (e.g., $10 per vault).
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Or subscribe for $20/month to access all vaults.
🏆 How does the leaderboard work?
Every time you complete a vault, you earn points. The more challenges you complete, the higher you climb on the leaderboard. Top users may win bonus prizes.
📸 Can I upload my challenge video?
Yes! Most vaults allow or require you to upload a short video or photo as proof of completion. It’s quick and easy.
📱 How do I get started?
Just sign up, pick a vault, complete the task, and submit your proof. You’ll get points and unlock rewards.
🚫 What happens if I don’t finish a vault?
Nothing bad — but you won’t earn the reward or leaderboard points. You can try again anytime before the vault closes.
🔒 Are vaults time-limited?
Yes — most vaults have a deadline. You must complete and submit your proof before the timer runs out.
💳 What payment methods do you accept?
We accept all major credit/debit cards and mobile payment options. All payments are secure.
📬 Need more help?
Email us at: support@vaultlife.app
Or DM us on Instagram: @VaultLife_